Everything the chatbot can do

Grounded in your own knowledge

The chatbot answers solely from your knowledge. Not guesses from the internet. It pulls content from the sources you already have and stays continuously up to date.

Indexed sources Live now

Website (URL) automatic crawl via sitemap or link following
Manually added content article in admin
PDF upload text extraction + OCR
Dropbox cloud drive (OAuth)
FTP server file server, classic transfer protocol (FTP)
SFTP server file server, encrypted transfer via SSH (SFTP)

Coming soon

Google Drive cloud drive (OAuth)
OneDrive cloud drive (OAuth)
SharePoint document library (OAuth)
Nextcloud cloud drive (OAuth)
Zendesk Help Center helpdesk (OAuth)
Confluence (Pages + Blogs) wiki (OAuth)

Live data and actions

Pull real-time data from your systems (CMS, catalogue, prices, stock, booking) via REST API (JSON), XML feeds and MCP servers
MCP servers let the bot take actions. Not just answer
"Out-of-the-box" integrations are included; bespoke API setups are estimated individually on time and price

Always current and honest

Source citation with every answer
Continuous, incremental scanning keeps the knowledge base in sync

Related services: Custom data sources MCP servers

It learns from what it doesn't know

An unanswered question isn't a failure. It's a signal. The chatbot automatically captures the questions it couldn't answer from your sources and turns them into concrete improvements to your knowledge base.

Logs automatically every question the bot couldn't answer from your sources
Assesses relevance for each gap, so real knowledge gaps are separated from noise and one-off questions
Suggests concrete action: e.g. which content or which source is missing
You decide: the knowledge base grows deliberately around real needs, not guesswork
Insights report: weekly, or once there are enough conversations, you get an AI-generated report with an overview of how the bot is used and concrete recommendations that strengthen the knowledge base

Natural conversation in the user's own language

Understands and speaks naturally

Mistral AI (EU-hosted) as the default language model. The option to connect another model as needed
Understands context across the whole conversation
Answers honestly and admits when something is outside its knowledge and refers to a human contact

Language-independent knowledge base

Supports all the major Indo-European languages
The knowledge base is completely decoupled from the user's language. Same knowledge, any language
Selects language automatically from browser/location, with a manual language switcher in the UI

Speech-to-text

Microphone button for voice input with live transcription as the user speaks

Precise and trustworthy answers

Finding something isn't enough. The bot has to find the right thing and answer responsibly.

Advanced answer engine: rephrases and expands the user's question (query rewriting), retrieves a broad field of relevant excerpts and prioritises them (reranking/union retrieval), so the answer builds on the most precise content. Not just the first match That part costs extra processing time and embeddings per question, so reranking/union is reserved for the paid plans; free chatbots still answer from your sources, just with the simple search.
Hybrid search: combines meaning-based (semantic) search with classic keyword search, so both concepts and exact terms/product numbers are matched
Contextual retrieval, light: we tested full contextual retrieval and found that in the vast majority of cases it didn't improve answers, but always cost time. So we built our own lightweight version, which has lifted answer quality by up to 10%
Content moderation: every user input is automatically screened for harmful content and manipulation attempts before it's processed
Source fidelity: answers build on your excerpts, not on the model's loose memory

Tailored user experience

The bot looks and behaves like part of your brand. On every screen.

Your brand

Custom bot name and personality
Brand colours, logo and typography
Custom welcome screen
Tailored system prompt defining role, tone and boundaries
Your own domain (typically a subdomain)

Thoughtful interface

Welcome screen with examples of what the bot can do
Save and reopen conversations
Help window with guidance
Keyboard shortcuts (Enter / Shift+Enter)
"Thinking" indicator with your own status messages

Mobile and app

Install as a Progressive Web App with its own icon and name on the home screen
Responsive design across devices

Privacy, security and GDPR

Built EU-first. From hosting to consent.

EU-hosted providers throughout the stack
Explicit consent before the first message, with timestamped documentation
Voice input is not stored; conversations are logged solely for quality assurance
Access control: the bot can be locked behind password/login when it's only for internal users or selected audiences

Up and running fast and in control

Fast deployment

Live in hours to a few days
Automatic domain setup (DNS, SSL, web server)
Quality validation before go-live

Self-service administration

Your own admin dashboard in the browser, per customer
Customise brand, system prompt and boundaries directly in the admin
Overview of unanswered questions with improvement suggestions and Insights reports
Publish PDFs and articles directly
Coming up: admin via chatbot. We couldn't help ourselves: soon you'll manage your chatbot by… talking to a chatbot. Change settings, review knowledge gaps and order a fresh scan in a plain conversation.

Embedding on your site

Works on WordPress, Drupal, Webflow, Wix and plain HTML
Embed with a single line of code. No API access or backend changes